FAQ
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What are your shipping times?
We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days for domestic orders, while international orders can take 10-21 business days depending on your location. You'll receive a tracking number via email once your order ships.
How do I know my size?
We provide detailed size charts for all our clothing items. You can find the size guide on each product page. We recommend measuring yourself according to our chart for the most accurate fit. If you're between sizes, we suggest sizing up for a more comfortable fit. Our customer service team is also happy to help if you have any questions about sizing.
What is your return policy?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. To initiate a return, contact our customer service team with your order number. Once we receive and inspect your return, we'll process a refund within 5-7 business days. Return shipping is free for defective items; otherwise, customers cover return shipping costs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted. We also offer installment payment options through Afterpay and Klarna for eligible purchases.
How do I care for my clothing?
Care instructions are included on the tag of each garment. Generally, we recommend washing in cold water with similar colors and tumble drying on low heat. For delicate items, hand washing or using a gentle cycle is best. Always check the specific care label on your item, as different fabrics may have different requirements.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number and a link to monitor your shipment in real-time. You can also log into your account on our website and check your order status under 'My Orders.' If you don't receive a tracking email, please check your spam folder or contact our support team.
Do you offer exchanges?
Yes! If you need a different size or color, we offer free exchanges within 30 days of purchase. Simply contact our customer service team with your order number and let us know what you'd like to exchange. We'll send you a prepaid return label and ship your replacement item once we receive your return.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question? No worries.
You can contact us through our contact page! We will be happy to assist you.

