FAQ
What makes Hookup different from other brands?
Hookup focuses on empowerment, inclusivity, and self-expression. We design with passion, ensuring every piece enhances confidence, embraces diversity, and delivers exceptional comfort alongside luxurious craftsmanship.
Do you offer inclusive sizing?
Absolutely! We proudly offer a wide range of sizes to ensure everyone finds their perfect fit. Our mission is to celebrate all bodies and provide designs that flatter and support every shape.
How do I choose the right size?
We provide a detailed size guide on every product page. If you need further assistance, our customer support team is always ready to help you find your ideal fit.
How fast is your delivery service?
We offer fast and reliable delivery, typically dispatching orders within 24–48 hours. Delivery times depend on your location but rest assured, we work hard to get your order to you promptly.
Can I return or exchange items?
Yes! We offer hassle-free returns and exchanges within a specified period. Please refer to our Returns Policy page for full details or contact our support team for assistance.
Are your designs comfortable for daily wear?
Absolutely! Comfort is one of our top priorities. Every design is thoughtfully crafted using soft, breathable materials for all-day ease, making you feel confident and relaxed from morning to night.
How do you ensure product quality?
We use premium materials and conduct rigorous quality checks at every stage of production. Our goal is to deliver exceptional craftsmanship, ensuring long-lasting comfort and satisfaction with every purchase.
Do you ship internationally?
Yes, we do! Hookup proudly delivers worldwide. Shipping costs and delivery times vary by location, and all details are available at checkout for your convenience.
Is my personal information secure?
Your privacy is extremely important to us. Our website uses advanced encryption and security measures to ensure that your personal and payment information remains completely safe and confidential.
How can I contact customer support?
You can reach our dedicated team at support@hookup.com. We’re here to assist you with any questions, concerns, or guidance you need throughout your shopping experience.